Customer Originated Trace
How To Use Customer Originated Trace:
- When you get a nuisance call, just depress the switchhook and release quickly. Listen for a special dial tone.
- If you're already hung up, just pick up the handset again and listen for a normal dial tone.
- Press *57. On a rotary phone, dial 1157.
- Listen for a confirmation announcement that the last call has been traced.
- Hang up.
- The number you traced will be recorded at the phone company. If you decide to follow up on the matter, we'll provide that number to the local authorities.
Notes:
- Customer Originated Trace must be used immediately after you hang up onthe call you want traced. If you get another call, or hear Call Waiting tone first, you will trace the wrong call.
- In some areas, after you dial *57, you'll hear an announcement that the call has been traced. Just follow the voice instructions to dial an additional code, and the call will be traced.
