Understanding your Bill

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FEDERAL UNIVERSAL
SERVICE CHARGE:   A charge
Eastern Slope collects to go toward the Federal Universal Service Fund, which helps keep phone rates affordable for all Americans. It is applied to each access line that receives exchange service.
SUBSCRIBER LINE
CHARGE: A charge that helps
Eastern Slope recoup the cost of
providing service in rural areas.
It is applied to each access line
that receives exchange service.

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CO TELECOMMUNICATIONS
RELAY SERVICES: Surcharge that helps fund communication solutions for hearing-and speech-impaired individuals.

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E911 CHARGES: Charges to help
local governments pay for emergency
services such as fire and rescue.

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RESIDENTIAL ACCESS
CHARGE: A charge that covers the fixed
monthly telephone service rate.

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LATE PENALTY:Payments made after
the 21st of each month will receive a late penalty.

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LONG DISTANCE:A charge for
Eastern Slope Long Distance telephone
calls.
PRORATION:A charge accounting for the period of service between service installation and the start of the first full month of service. This charge, along with connection or maintenance 
fees, means a customer's first bill is often greater than the typical monthly bill. Services changed (added or removed) during the billing cycle will also incur prorations on the next month's bill.

Business Office: 

403 3rd Ave

PO Box 397 

Hugo, CO 80821

Toll-Free: 1-888-999-3778 

Phone: 719-743-2441

Fax: 719-743-2356

Email: customerservice@esrta.com

© Eastern Slope Technologies